The right Mercedes-Benz service can keep your car safe, efficient, and comfortable on every ride. That’s why Mercedes-Benz of Jacksonville is dedicated to providing the service and car care you can rely on. It’s also why we’re sharing important information and resources for getting the maintenance your vehicle deserves with ease.  

Come Prepared with Questions

The right mechanic can make all the difference when it comes to routine car service and care. Here are a few questions you’ll want to ask so you know you’re picking the perfect team for the job:  

  • “Are you certified?” Different shops have different certifications, but the Automobile Service Excellence and Automotive Service Association® are two of the most common. Certifications can help to ensure the work is done right, so you always want to ask in advance.  
  • “Have you worked on my vehicle before?” It’s important that your service team knows the intricacies and needs of your car. That’s why you’ll want to ask about their experience with servicing and repairing your specific make and model.  
  • “Do you provide free estimates?” It’s important to have a sense of your repair and service costs before you sign, and that’s where free estimates can be very helpful. Regardless of estimate cost, you always want to ask for a written estimate so you have a record to reference later and to ensure the prices won’t change.  
  • “How do you charge?” Some service centers will charge per hour and others by job. It’s a good idea to know the cost breakdown in advance so your repairs don’t break the bank.  

Get to know your service team here at Mercedes-Benz of Jacksonville. Schedule an appointment at our Jacksonville dealership today!